Enterprise Grade

Empower YourCommunity.Fully Managed.

Take the stress out of community management with our enterprise-grade, fully managed bot service for Discord and Telegram.

SOC 2 Certified
99.9% Uptime
24/7 Support

Fully Managed Setup

Complete bot configuration

Dedicated Support

Personal account manager

Global Infrastructure

Multi-region deployment

Live Monitoring

Personal Moderators

Dedicated human moderators who understand your community culture and provide 24/7 coverage across all time zones.

Online
Active

Community Specialists

Trained moderators who understand your specific community culture and guidelines.

Global Coverage

Round-the-clock moderation across all time zones for uninterrupted community safety.

Rapid Response

Average response time under 30 seconds for urgent moderation needs.

White-Glove Setup

Professional Setup

White-glove onboarding with dedicated setup specialists ensuring optimal configuration for your specific requirements.

Dedicated setup specialist
Custom configuration optimization
Complete testing and validation

Bot Configuration

In Progress

Setup Complete

Sarah Johnson

Your Account Manager

Available now
Dedicated Support

Single Point of Contact

Dedicated account manager who understands your business needs and provides personalized support throughout your journey.

Direct line to your account manager
Priority escalation path
Business-aligned recommendations
Direct Access

Hands-on Engineering Support

Direct access to our engineering team for rapid issue resolution and proactive optimization of your bot's performance.

Issue Resolution< 2 hours
Performance OptimizationOngoing
Engineering ConsultationAvailable

Proven Expertise

Industry-leading performance backed by years of experience and global infrastructure

50+

Countries

Global infrastructure coverage

100+

Specialists

Platform and community experts

10+

Years

Industry experience

Custom Integrations

Expand Beyond Basics

Connect your bot ecosystem to external tools, APIs, and custom workflows. Build powerful integrations that scale with your business needs.

Custom API integrations
Third-party connections
Workflow automation
White-label solutions

External APIs

CRM, Payment, Analytics

Custom Development

Bespoke features & solutions

Enterprise Licensing

On-premise & white-label

Start UsingFlake Today!

Join enterprise clients who trust Flake to power their most important communities. Get started with a personalized consultation.

Free initial assessment